Support
Frequently Asked Questions
Can't find what you're looking for? Reach out to our care team and we'll be happy to help.
Getting Started
MedVocs is a healthcare services company offering online doctor consultations, diagnostics, health check packages, pharmacy, and specialised services like dental, vision, and women's health — all coordinated through one trusted platform.
You can call our care team, email us, or fill out the enquiry form on any service or contact page. A MedVocs representative will get back to you to confirm details and scheduling.
MedVocs services are currently available across 35+ cities in India, with online consultations accessible from anywhere with an internet connection.
Consultations
Yes, every doctor in our network is verified for licensing, qualifications, and experience before being onboarded to the platform.
Yes, where clinically appropriate, doctors issue a digital prescription that can be used at any pharmacy, including MedVocs Online Pharmacy.
Diagnostics
Yes, home sample collection is available for most diagnostic tests and health packages, carried out by trained phlebotomists following strict safety protocols.
Reports are delivered digitally to your MedVocs health record, typically within 24–72 hours depending on the test, with doctor-reviewed flags on any abnormal results.
Billing & Enquiries
Prices listed are starting prices and may vary based on city, specific test additions, or promotional offers. Our team will confirm the final price at the time of booking.
Reach out through our Contact Us page or call our corporate helpline directly. A dedicated account manager will design a plan suited to your organisation.
Privacy & Security
Yes, all consultations, prescriptions, and reports are protected with bank-grade encryption, and access is strictly controlled by you.
Still have a question?
Call, email, or send us an enquiry and our care team will get back to you promptly.